Is The Customer Always Right?

Date: 2023-03-23 13:00:00


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In this video, we’ll hear the inspiring story of a Brian Scudamore the CEO of 1-800 GOT JUNK? who faced a major business setback, but was able to turn things around by embracing failure and focusing on his team. Through personal anecdotes and lessons learned from other successful businesses, we’ll discover the importance of taking care of your people and finding the right partner to complement your skills and strengths. We’ll explore the relationship between a visionary leader and an integrator partner, and how they can work together to achieve their business goals while maintaining a healthy work-life balance. Finally, we’ll learn the value of disconnecting from work during vacation and prioritizing personal wellness. Join us for this insightful and motivating journey from setback to success.

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0:00 – Embracing Failures
0:27 – A Major Business Setback
1:05 – Restarting and Focusing on People
1:56 – The Importance of Taking Care of Your People
2:18 – Learning from Starbucks
3:02 – Changing COOs and Finding the Right Person
4:40 – Painting a Picture of the Perfect Partner
5:22 – Meeting Eric Church, the Perfect Integrator
6:07 – The Visionary and Integrator Relationship
7:00 – Balancing Work and Personal Life
8:00 – Going Dark: Disconnecting from Work during Vacation

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